Comcast Retail Service Associate reviews

3.8

67% would recommend to a friend

(200 total reviews)
avatar

Brian L. Roberts

66% approve of CEO

69% positive business outlook

Retail Service Associate employees have rated Comcast with 3.8 out of 5 stars, based on 200 company reviews on Glassdoor. This indicates that most Retail Service Associate professionals have a good working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Retail Service Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

200 reviews
5.0
Jun 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Top notch incentives. Great pay. Western New England employees and management are wonderful and intelligent.

Cons

The customers are horrible. Don't get me wrong there are some really good people to deal with but A lot of them expect way too much. They want it all but dont want to pay for it. I think the world revolves around them I honestly had a customer think that 49.99 for Internet and phone was expensive. They blow my mind. The order entry system is complex and difficult to learn

Viewing 199 - 200 of 200 Reviews

Glassdoor has 20,358 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.