Is Comcast a good company to work for as a Retail Service Associate?

Retail Service Associate professionals working at Comcast have rated their employer with 3.8 out of 5 stars in 200 Glassdoor reviews. This is a higher than average score with the overall rating of Comcast employees being 3.7 out of 5 stars. Search open Retail Service Associate Jobs at Comcast now and start preparing for your job interview by browsing frequently asked Retail Service Associate interview questions at Comcast .

Does Comcast pay Retail Service Associate employees well?

Retail Service Associate professionals rate their compensation and benefits at Comcast with 4.2 out of 5 stars based on 200 anonymously submitted employee reviews. This is 10% better than the company average rating for salary and benefits. Find out more about Retail Service Associate salaries at Comcast.

How happy are Retail Service Associate professionals working at Comcast?

67% of Retail Service Associate employees at Comcast would recommend their employer to a friend. This rating has decreased by 21% in the past 12 months. Retail Service Associate professionals have also rated Comcast with a 3.2 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.8 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Comcast?

Customer Service Representative (561) , Sales Representative (396) , Account Executive (353) , Technician (335) , Customer Account Executive (287) , Software Engineer (286) , Sales Associate (247) , Business Account Executive (219) , Manager (204) , Direct Sales Representative (197) , Sales (164) , Supervisor (158) , Project Manager (148) , Director (142) , Inbound Sales Representative (139)

What are the pros of working at Comcast according to real employee reviews?

"The cable and internet discounts are great and benefits as a whole are really good." ((in 3724 reviews)); "Lots of flexibility and good pay if you work hard and close a lot of sales" ((in 1282 reviews)); "Great people to work with who are intelligent and have a passion for their work." ((in 848 reviews)); "Good work life balance and learning" ((in 702 reviews)); "The culture is great and they are making changes like casual dress code to make it feel more relaxed." ((in 493 reviews))

What are the cons of working at Comcast according to real employee reviews?

"There are many levels of middle management and it is very hard to find a good manager." ((in 299 reviews)); "The company does not look out for the support staff but focuses on middle and upper management." ((in 240 reviews)); "Staggering ineptitude and ignorance in all levels of the company from the field to Senior Leadership" ((in 226 reviews)); "always worried about union action from frontline so supervisors have to bend over backwards to keep agents happy and non" ((in 208 reviews)); "Long hours accommodating last minute nightly work schedules after having worked a full day shift and on" ((in 174 reviews))

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Comcast

Comcast Retail Service Associate reviews

3.8

67% would recommend to a friend

(200 total reviews)

Brian L. Roberts

66% approve of CEO

69% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Compensation and benefits

3.8

Culture & values

3.7

Senior management

3.3

Career opportunities

3.2

Work/Life balance

Retail Service Associate employees have rated Comcast with 3.8 out of 5 stars, based on 200 company reviews on Glassdoor. This indicates that most Retail Service Associate professionals have a good working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Retail Service Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

200 reviews

2.0

Apr 10, 2025

Eh

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

coworkers and discounts on products

Cons

Customers and always being pushed to sell more and more to current customers who obviously dont want all the products we offer

4.0

Mar 29, 2025

It’s okay

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

They have good work life balance

Cons

Communication between departments could be better

4.0

Mar 25, 2025

Retail Sales Associate review

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Pay is pretty good, benefits are nice discounts on provided services from the company

Cons

You are required to work to specifics to meet the needs of the traffic. You need to be more flexible with your time.

Viewing 22 - 24 of 200 Reviews

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Comcast Retail Service Associate reviews

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Eh

It’s okay

Retail Sales Associate review

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