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Comcast

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Comcast Customer Sales & Service Representative reviews

3.0

4% would recommend to a friend

(6 total reviews)
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Brian L. Roberts

100% approve of CEO

Ratings by category

4.1

Compensation and benefits

3.9

Diversity & inclusion

2.9

Culture & values

2.9

Career opportunities

2.8

Senior management

2.1

Work/Life balance

Ratings by demographic groups

Reviews by job title

6 reviews
3.0
May 3, 2022

company values

Customer service and sales representative
Recommend
CEO approval
Business Outlook

Pros

ability to get to work remotely

Cons

the company always changed their sales approach

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Comcast Response
4y
We’re sorry to hear that you feel as though you didn’t experience the level of communication from leadership that you expected. Our goal at Comcast is to create a culture of feedback and constantly improve on being as transparent as possible. We will make sure your feedback is heard and taken into consideration.
3.0
Sep 17, 2021

formerComcast employee

Customer sales & service representative
Recommend
CEO approval
Business Outlook

Pros

health insurance real good. the cable benefits were great also

Cons

management - it is all about who you know in this company. be aware! be careful! 30 years have gotten me no where!

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Comcast Response
4y
Thank you for your review and for your honest feedback. We're always looking for ways to improve and become better for both our customers and our employees. We will ensure your feedback reaches the appropriate people.
5.0
Dec 11, 2017

Great Benefits

Customer service sales representative
Recommend
CEO approval
Business Outlook

Pros

Great benefits, commission pay is ok, paid time off, vacation pay, 401k with company match, healthcare

Cons

commission could be a little higher considering the amount of work that's put in for 1 sale. managers do not know the system that is used, your better off asking a fellow employee for help, which doesn't help if all of your co workers are busy as well.

Viewing 1 - 3 of 6 Reviews
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