Comcast reviews

3.8

69% would recommend to a friend

(5,360 total reviews)
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Brian L. Roberts

72% approve of CEO

57% positive business outlook

Reviews by job title

5K reviews

Reviews about "Compensation"

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3.0
Sep 10, 2024

Decent job

Recommend
CEO approval
Business Outlook

Pros

Commissions, benefits, work from home

Cons

Micromanaging, no breaks in between calls

3.0
Sep 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexibility is a big pro

Cons

Money is not great. Could be better

2.0
Sep 8, 2024

Good company, stressful position

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, bonuses are there just not a huge payout, management is pretty reliable and understanding

Cons

Can be very taxing mentally. Many customers calling in will berate you out of anger with Comcast, no matter how polite or helpful you are. Also Comcast is a little too big on promoting self service options for their customers, especially customers with disability. Obviously if a person cannot see, it’s pretty insensitive for the only answer or solution we can provide involves them needing to be able to see.

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