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      Comcast

      Is this your company?

      Comcast reviews

      3.8

      69% would recommend to a friend

      (18,816 total reviews)
      avatar

      Brian L. Roberts

      72% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Comcast has an employee rating of 3.8 out of 5 stars, based on 18,816 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      4.0
      Dec 23, 2014

      Slow and steady wins the race

      Engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      Original founders and lots of senior engineers built the company over a long time, so it's a well-functioning team with a good culture, strong technology and sane processes, which is a rare combo in this industry. Great place for engineers to gain experience working on high traffic services. People are smart and generally easy & fun to work with.

      Cons

      As a small enterprise business, it's not flush with cash and sizzling growth like bigger name tech companies, so there aren't any crazy moon-shot projects and resources can spread thin sometimes. Arguably this has helped them sustain over time, but can be good or bad depending on what you want in a company.

      1.0
      Dec 11, 2014

      CAE Repair

      Cae repair
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, benefits and discounts on a variety of fun things to do. Job security, the products always fail so you'll always have a job.

      Cons

      Supervisors in the call center do not do their job. They are suppose to take escalations of the angry customers. Good luck with that! you'll be waiting a while! Then they question your numbers as to why you had your customer on hold so long. Another bad thing of the job is that customers are so angry that they speak to you with such disrespect because their products are not working and you are expected to sell more products to customers who are calling in to repair because the products that they already have DONT WORK. its really sucks to have to sell products that you know dont work. The hours suck, repair stays open till 11:15pm when all other departments are closed, and customers call in to speak with other departments and get upset cause they are closed, better yet repair is suppose to take billing calls, when repair agents aren't allowed to do half the things billing agents can and are TRAINED to do.

      1.0
      Dec 11, 2014

      Not a great company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free service. Not much of anything else

      Cons

      Aggressive micromanaging. Unfair promotions. No compliments of great work. Forced to come in on bad snow days if your city is bombarded with snow and not the town of your office. Not everyone lives close to their job...

      Viewing 421 - 423 of 18,816 Reviews
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      ReviewsComcast reviews

      Glassdoor has 20,333 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.