Comcast reviews

3.8

69% would recommend to a friend

(18,816 total reviews)
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Brian L. Roberts

72% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,816 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Nov 23, 2014
Recommend
CEO approval
Business Outlook

Pros

They have a nice break room. Free coffee. A few of the people that work there are really nice and try very hard to be helpful.

Cons

No adherence to a schedule that was already agreed upon. No real training. Only shadowing, which makes learning difficult because of course the person you're watching is busy working and usually can't take the time to answer in depth questions. No management support. Didn't even have a phone login for the first six weeks despite continually requesting one. Warned that being out sick from work is a "terminable offense". IMO if a person is sick or has a legitimate reason to miss work a company that size needs to address it without threatening termination. The truth is that in most states a person can be fired at any time for any or no reason. So when a manager says that it is usually with the intent of coercively controlling you. Was told several times by different people about how this company took the workers' pensions away. Let's face it, were hired through a contractor so that they could have workers to whom they wouldn't have to pay overtime for the holidays.

3.0
Nov 17, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits here were good. You received your cable, internet and phone service for a deeply discounted rate. I was only paying around $50.00 a month for everything! You receive medical, dental, and eye care insurance, short term disability and life insurance as part of your compensation package. Used to have flexibility and great earning potential. The company says you should make around $70,000 your first year in this position.

Cons

Training with a poor manager can make or break you in this position. In my previous sales position with Comcast I excelled and earned over $90,000 annually for 3 out of 5 years. The compensation structure changed drastically over the last 3 years so that Comcast could make more and their employees would make less. Also the pressure to perform was so difficult that turn over is now the norm instead of occasionally. Also, internal corruption is the norm now for survival of your job. I don't know if this is company wide now or just in our area, but if you are looking to grow in a healthy environment I would suggest looking elsewhere.

2.0
Nov 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Cable for $20 a month, Beautiful new office space, Nice people, Many departments and interesting career choices that can be made once you've been hired.

Cons

Low salaries, Too many consultants, Finance runs everything, Non-creative jobs, Bad Customer service reflects negatively on employees as well. It's hard to find VP's that you can actually look up to.

Viewing 424 - 426 of 18,816 Reviews

Glassdoor has 20,333 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.