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      Comcast

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      Comcast reviews

      3.8

      69% would recommend to a friend

      (18,825 total reviews)
      avatar

      Brian L. Roberts

      72% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Comcast has an employee rating of 3.8 out of 5 stars, based on 18,825 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      4.0
      Sep 4, 2014

      Good company depending on your location and leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      On the frontlines of the changing media landscape, friendly people in my office, creativity encouraged, we're not saving lives just selling advertising mindset, food overall culture

      Cons

      For a communications company internal communications is pretty abysmal. They've started internal reviews of management and overall work satisfaction that remains anonymous, but it looks at Comcast as a whole and not necessarily spotlight. different divisions and offices have different issues, and if you're on a small team you may not be heard.

      1.0
      Sep 1, 2014

      Inevitable was of time!

      Cae iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefit package with wonderful discounted cable. You learn what your really made of, because everyday becomes a battle just to go into work.

      Cons

      As a cae (Customer account executive) your verbally and mentally abused by your supervisor and the customers. So called coaching is designed to teach you how to professionally mislead the customer. You have to abandon all dignity to successfully hold a position with comcast. After four years and a transfer to a new state I gave up and quit. My manager was consistently refusing to provide account credits that were due to the customer. This is something that goes on frequently throughout the company. Basically, when a shady sales person doesn't disclose the cost of install/setup the cae takes the call and attempts to convince the customer the charge is valid. Even if the customer demands supervisor assist they won't get it and the best thing to do is disconnecting the service.

      3.0
      Aug 28, 2014

      Good pay, terrible supervision,

      Retention specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is great, plenty of off days. Work isn't hard and help from teammates is always near if needed.

      Cons

      Micro managing, hard to get approved for any time off. No clear explanation for the commission scale. Management is not help at all. Work life balance is not important.

      Viewing 439 - 441 of 18,825 Reviews
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      Glassdoor has 20,343 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.