Comcast reviews

3.8

69% would recommend to a friend

(18,825 total reviews)
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Brian L. Roberts

72% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,825 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jul 23, 2014

Not what I expected,at all.

Recommend
CEO approval
Business Outlook

Pros

Discounted services,above average insurance(still costly )in certain areas utilization of take home vehicle

Cons

They claim to be a veteran friendly company. I can tell you that I have never been treated so disrespectfully by any company in my 30 yrs of employment .They claim to be customer service oriented then why do they have the lowest customer service rating of any company in the United States. I have never seen such low morale among my coworkers. Essentially they spend the day wondering why they are being treated so horribly. That is no way to start your workday every single day. I've served in hostile zones with the U.S. Military and the morale was far better under those conditions. I'm quite sure that this is not what Mr. Roberts intended his company to be.

2.0
Jul 20, 2014

The culture of awful!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free cable! It's better than being unemployed and you'll have a new reference point for the rest of your career of what an awful place to work is.

Cons

There are some good people but the culture rewards eating your own. If you take pride in doing a great job and have a strong work ethic this is not the place for you. Cronyism and the Peter Principle has created a cruel incompetent senior management structure.

2.0
Jul 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Free Comcast services and pretty decent benefits

Cons

Management; as far as escalated calls go...you're basically on your own Training doesn't properly prepare you stressful calls shifts constant changes

Viewing 448 - 450 of 18,825 Reviews

Glassdoor has 20,343 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.