Comcast reviews

3.8

69% would recommend to a friend

(18,826 total reviews)
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Brian L. Roberts

72% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Mar 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Competitive wages, good benefits, training, employee accommodations, courtesy services

Cons

Poor leadership, no loyalty to the employees. The name of the game is strictly make the company money by any means. No loyalty to the consumer either.

3.0
Mar 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Compensation is pretty good; the company is large so there are many opportunities to work with a variety of departments and advance in the company. They have lots of capital to move new ideas/projects forward, if they are supported by senior management.

Cons

It is so easy to get burnt out. If you are a dedicated, good worker you will be worked very hard. And that applies not only during the "regular workday," but also after hours. There are many bad managers within the company, either because they are being overworked just as much or because they are in the wrong role.

2.0
Mar 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Free and discounted Comcast services. Benefits are great to.

Cons

First, we are lied to when going through training; they say that you get to have first schedule pick over others when you test at the end of your training. I scored 3rd highest in the training class, but yet when you get to pick your schedule, you are still at the bottom of picking based on everyone else working there, just not in training. Reps will say whatever they want to get the sale, the quotas are high (attainable) but Reps just lie lie lie. Customers call back disappointed and I just could not get past calls not being simple sales calls but instead they were calling upset because their bill was not what they were promised.

Viewing 472 - 474 of 18,826 Reviews

Glassdoor has 20,344 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.