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      Comcast

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      Comcast reviews

      3.8

      69% would recommend to a friend

      (18,826 total reviews)
      avatar

      Brian L. Roberts

      72% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Comcast has an employee rating of 3.8 out of 5 stars, based on 18,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      2.0
      Aug 31, 2013

      After 1 1/2 years of working at comcast, I started at 10.50 while in training, then 11.00 + commission,now at 10.86,

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Regular paycheck, health benefits & matching 401K up to 4 1/2%, quarterly bonuses & commission checks on top of regular pay. Double time & half for holidays & overtime available at time & half pay.

      Cons

      Very difficult to get a pay increase on base salary. Sometimes they give you written warnings if you ask the supervisor a question he can't answer about the way things are done. Those written warnings are what keep you from getting your promotions & pay increases. Seems like retaliation for asking the wrong questions when it is supposed to be an atmosphere where there will be no retaliation when you need to question something. HR will back a supervisor every time. Other cons are that a few of our customers are some of the most evil mean people on the face of the earth.

      1.0
      Aug 16, 2013

      Don't believe anything they tell you.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Seattle office is super cool, modern and hip with nice perks like free sodas and snacks. The actual technology is quite interesting and online video is a cool space to be in. The company makes an effort to boost sagging employee morale with events and functions.

      Cons

      ThePlatform is not a company with the culture of a startup backed by the power of Comcast, as they would have you believe. Rather, it has the same corporate culture one would expect from a subsidiary of Comcast. It's quite tragic how little employees are valued in the "churn and burn" mentality they operate with. Opinions, suggestions and ideas are not valued. Management controls with old school, iron fist, fear-based strategies. If you dare to voice a complaint today you'll be gone tomorrow. Sadly, this results in a company full of very innovative, talented people that for the most part are woefully underpaid and almost unanimously oppressed. All the good reviews on Glassdoor.com? Trouble attracting and retaining talent leads management and HR to push employees to write these positive reviews.

      avatar
      Comcast Response
      12y
      I am very sad to hear this review. I will say that I know that you are in the minority when it comes to your perspective on thePlatform. Yes we encourage our people to post reviews on Glassdoor because we want people to share their experiences of what it is like to work here. More then 50% of the company has been here 4 years or more and we have doubled our size since then! I think that speaks volumes to our environment! The only past employees that give our company bad ratings are people that weren't performing up to the high expectations of the role they were in.
      Viewing 490 - 492 of 18,826 Reviews
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      Glassdoor has 20,344 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.