Comcast reviews

3.8

69% would recommend to a friend

(18,826 total reviews)
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Brian L. Roberts

72% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Jul 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Discount on cable, phone, and Internet service. You are also able to take company vehicle home and only have to go to office once a week.

Cons

Too political! You have to kiss management behind and be buddy buddy just to get ahead. They also hire too many contractors that do subpar work and in house technicians have to go behind them and fix the problems. But in defense to contractors there are some terrible in house technicians as well.

1.0
Apr 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Reasonable benefit packege. Great place to work if you like to slam customer accounts to make a paycheck and keep your job. Dishonesty is promoted. Excellent place to get started and learn work ethic. Preference is given to gays, minorities and women in all aspects.

Cons

Don't come to work a minute late or stay an extra minute for lunch as that will count against you. Three times and you had better have another job lined up. Management promotes dishonesty in order to reach Center of Excellence status. Integrity is frowned upon. Turn-over is high, there are generally 2 - 3 training classes going on at a time with 25 trainees in each class. You won't even be introduced to your team ostensibly becasue they figure that you won't be there long enough to get to know them and that sharing of ideas leads to discovery of problems.

1.0
Apr 25, 2013
Recommend
CEO approval
Business Outlook

Pros

Free TV, Internet, and home phone if you are ever home to use it.

Cons

Exactly the same in Johnson City (Gray), TN as it is described in Huntsville, AL: Can't wait for the new iComp pay plan, more GPS tracking, & more performance management (PM) write-ups every two weeks. Basically your job is threatened every two weeks. Immense STRESS. "This company has a pay structure that is set up for failure. Your commission is considered a pay advancement for the sales you make, however, if the customer does not keep the service or pay their bill four months down the road you will receive a "charge back" on the money you made on the sale. Poor customer service will likely be the cause of the customer cancelling the service that causes you to lose money. You will end up with "literally" a negative pay check. Yes, I have seen this happen. The quota is unrealistic to meet therefore you never receive the targeted pay. At the end of the year, you have paid Comcast to "let" you work for them. Not to mention the danger Comcast subjects you to by sending you into dangerous neighborhoods. They will micro manage you even on your time off and "GPS" track your every movement. In summary, Comcast has managed to master manipulate the pay structure to get "FREE LABOR" from their employees. This company will lead you into bankruptcy before you even realize it. For those of you who have read this, they have set the pay structure up for failure. You WILL work for FREE do not say I didn't warn you if you decide to proceed. There is however a current investigation being conducted by the labor board."

Viewing 496 - 498 of 18,826 Reviews

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