Comcast reviews

3.8

69% would recommend to a friend

(18,828 total reviews)
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Brian L. Roberts

72% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,828 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Oct 6, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits. Free cable services and the tutition reimbursement are great. You can't beat free TV, Internet, and $15 a month phone service. And management is always willing to adjust work schedules to fit school schedules.

Cons

Only way to get promoted or to move to another department is to know someone. Favoritism does rule this company. The company only cares about getting services installed and not about it working correctly. There is no accountability on the field techs to do their job or the customer service reps to do thiers either. Only thing anyone is held accountable for are their sales metrics.

3.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Free Cable. Free HSI. Good Vacation Schedule. People at lower levels are generally the most down to earth, nicest people you'll meet. The opportunity to learn new things (within the company) are endless.

Cons

Sr. management is ruthless towards one another. There are lots of fiefdoms in Comcast with different Sr. managers of Comcast vying to gain more control. Leadership team has very poor loyalty towards subordinates. Sr. Management is clueless about what is actually happening in the field. The annual review cycle is pretty much a joke. You'll get 3% if you do nothing, and have to be a superstar to get 4-5% (5% being unheard of for the most part).

3.0
Sep 27, 2025
Recommend
CEO approval
Business Outlook

Pros

People in the Atlanta office are smart and kind. It’s a great environment to work in.

Cons

Constant reorganization means people are sometimes more worried about their security and working from a place of fear - not a lot of psychological safety at play thanks to frequent layoffs.

Viewing 517 - 519 of 18,828 Reviews

Glassdoor has 20,346 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.