Comcast reviews

3.8

69% would recommend to a friend

(18,831 total reviews)
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Brian L. Roberts

72% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Apr 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Coworkers, agents, courtesy services, benefits, 401K, stock options, work from home

Cons

Cliques, obvious favorites, ageism, lack of compassion for employees during COVID, inconsistent coaching , vague direction, and a complete lack of support and compassion during family medical crisis

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Comcast Response
5y
Thank you for your review and for your honest feedback. We're always looking for ways to improve and become better for both our customers and our employees. We will ensure your feedback reaches the appropriate people.
3.0
Aug 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Comcast’s benefits are amazing. Free universal tickets and great insurance. They also do what they can to keep employees engaged with parties and incentives.

Cons

Management is very aggressive when it comes to meeting quotas. They use fear tactics and threaten your job security constantly if you aren’t meeting your metrics. The metrics that they have in place can be difficult to achieve. Especially during Covid-19. The work / home life flexibility is pretty rough too. They give you an adequate amount of time off but micromanage how and when you can use it. You must adhere to a strict schedule that literally plans out every minute of your day. Also, they only do schedule changes once per year. So if you get stuck with something you don’t like, there is no way out of it. The pay structure is a joke too. They basically give you a fixed payout regardless on what you sell. They call it a “guarantee”. It used to be whatever you sold was what you earned. Now they give the guarantee so that they don’t have to pay out too much. Even if you perform it’s very difficult to surpass the guarantee. Feels like they are forcing you to leave money on the table. The biggest negative I got from the company was how poorly they treat their top performers. Instead of giving them a pat on the back and a thank you, they start investigating you and look for any flaw or inconsistencies in your sales method to get you fired. Simply because they don’t wanna pay high salaries to top earners. I have seen many great sales reps leave the company because of how poorly they were treated.

4.0
Jul 20, 2020

Great Company to start for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great job to get started in the industry with.

Cons

If you don't get promoted within the 2nd year, you usually wont. You will end up "stuck" at a lower position with little to no room to move "up".

Viewing 565 - 567 of 18,831 Reviews

Glassdoor has 20,349 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.