Is Comcast a good company to work for?

Comcast has an overall rating of 3.8 out of 5, based on over 20,349 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at Comcast to a friend and 57% have a positive outlook for the business. The best reviews about Comcast have been left by employees working as Internship , Software Engineer(Internship) and Senior Specialist .

Does Comcast pay their employees well?

According to anonymously submitted Glassdoor reviews, Comcast employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Comcast. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Comcast?

69% of Comcast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comcast 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Comcast?

Customer Service Representative (561) , Sales Representative (396) , Account Executive (353) , Technician (334) , Customer Account Executive (287) , Software Engineer (286) , Sales Associate (247) , Business Account Executive (219) , Manager (204) , Direct Sales Representative (197) , Sales (164) , Supervisor (158) , Project Manager (148) , Director (142) , Inbound Sales Representative (139)

What are the pros of working at Comcast according to real employee reviews?

"The cable and internet discounts are great and benefits as a whole are really good." ((in 3746 reviews)); "Lots of flexibility and good pay if you work hard and close a lot of sales" ((in 1292 reviews)); "Great people to work with who are intelligent and have a passion for their work." ((in 831 reviews)); "Good work life balance and learning" ((in 709 reviews)); "The culture is great and they are making changes like casual dress code to make it feel more relaxed." ((in 508 reviews))

What are the cons of working at Comcast according to real employee reviews?

"There are many levels of middle management and it is very hard to find a good manager." ((in 292 reviews)); "Staggering ineptitude and ignorance in all levels of the company from the field to Senior Leadership" ((in 235 reviews)); "The company does not look out for the support staff but focuses on middle and upper management." ((in 234 reviews)); "always worried about union action from frontline so supervisors have to bend over backwards to keep agents happy and non" ((in 200 reviews)); "Long hours accommodating last minute nightly work schedules after having worked a full day shift and on" ((in 173 reviews))

What are employees saying about Comcast layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Comcast layoffs and their outlook for job security at Comcast in 2026.

What are the top reviewed Comcast locations?

Philadelphia , Denver , Atlanta , Houston , Chicago , Seattle , Jacksonville , Miramar , Baltimore , Nashville , Miami , Boston , Pittsburgh , Alpharetta , Colorado Springs , Beaverton , Phila , New York , Saint Paul , Manchester , Horsham , Centennial , San Francisco , Detroit , Washington , Indianapolis , Portland , Englewood , Knoxville , West Palm Beach

Comcast reviews

3.8

69% would recommend to a friend

(18,831 total reviews)

Brian L. Roberts

72% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (18,831 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews

3.0

Apr 1, 2020

Decent company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They do have great leave (maternity/paternity) and once you get beyond CSR 3 the pay is decent but getting there is tough. You have to struggle for at least a year in trenches before a shot at reasonable pay for what you're doing.

Cons

You're working with people that lost their HSI/TV/Phone, they think you personally turned it off on them, they are not kind.

1.0

Mar 24, 2020

Psychological Torture

Bsr and web-obsr

Recommend

CEO approval

Business Outlook

Pros

None that were worth it

Cons

I worked for Comcast Business in the Horsham, PA call center for ten years in two different sales roles. I am now in a different role in a different division and different office. For the majority of those ten years I experienced what I would call psychological torture and manipulation at the hands of the Horsham call center management from the top down. I was slowly boiled and my error in judgement was digging in and holding on when I should have left. It will take a long time to heal the scars of my time here. If you are reading this post, I would urge you to reconsider any position in this building, under this team of management.

1.0

Mar 15, 2020

COVID-19 Employees still required to work

Direct sales

Recommend

CEO approval

Business Outlook

Pros

benefits are good for families

Cons

Currently during the COVID-19 outbreak, the company decided to implement work from home for non facing positions. Direct sales and store representatives are still required to go to work and face this horrible virus and makes us more vulnerable to the virus. We come in contact with all different people who at the current time, no one knows if we are carrying the virus. This selfish company is more worried about making money than carrying for it's employees, but who cares right, we're just a number to you guys.

Viewing 571 - 573 of 18,831 Reviews

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Comcast reviews

Company ratings over time

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Decent company

Psychological Torture

COVID-19 Employees still required to work

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