Comcast reviews

3.8

69% would recommend to a friend

(18,831 total reviews)
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Brian L. Roberts

72% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jul 5, 2019

Find Another Job

Recommend
CEO approval
Business Outlook

Pros

See Cons below as the cons by far outway the pros.

Cons

I could no longer work for a company who provided so little customer service to their customers. Although there were benefits working there, I could no longer speak with customers and know comcast should be doing more for them. I started to feel like a Bank Robber as I felt I was robbing customers of the customer service they deserved. Bank Robbers go to prison and so should the president and board members who are only concerned with increasing their profits so they can receive their bonuses or their stock goes up. Corporate Greed at the worst. Anyone working for Comcast should be ashamed and should start working for a respectable company. Life is too short to compromise basic values.

1.0
Jun 16, 2019
Recommend
CEO approval
Business Outlook

Pros

- Benefits - Home Garage - Paid Vacation Time

Cons

- Company has gone downhill since Ralph passed. - Management does not care about your personal life & needs. - You are a replaceable robot. - No communication (including when you are being sent to another system to work). - No chance for different shift (I was Tues-Sat but wanted Mon-Fri). - No pay raise for taking on Xfinity Home Installation & Services. - No help when you're stuck in a bad situation and need an extra hand. - Not flexible for anyone with an actual family. - Bad job routing. - 100% about numbers, the company could care less about Employees or Customer, but you better have the numbers make it show they do. - Bad equipment got a repeat on you? Well, live with it, it is YOUR metric. - 2-week notice = walked to the door, no care, no hey what can we do. You are again, replaceable.

1.0
Jun 4, 2019

Wouldn’t recommend

Recommend
CEO approval
Business Outlook

Pros

100% match up to 6% of your pay to 401K

Cons

Lots of politics. They outsource most of the development work to overseas, they get a spaghetti code back and expect you to fix it.

Viewing 589 - 591 of 18,831 Reviews

Glassdoor has 20,349 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.