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      Comcast

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      Comcast Customer Service Representative Repair reviews

      4.9

      95% would recommend to a friend

      (12 total reviews)
      avatar

      Brian L. Roberts

      97% approve of CEO

      96% positive business outlook

      Ratings by category

      4.9

      Culture & values

      4.9

      Diversity & inclusion

      4.9

      Work/Life balance

      4.0

      Senior management

      4.0

      Career opportunities

      3.2

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      12 reviews
      4.0
      Feb 21, 2022

      Overall great company

      Advanced repair agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits and room for growth if you actually take a chance and apply yourself

      Cons

      Management is wonky. Favoritism and professionalism is dead to many. Shark tank environment at times

      avatar
      Comcast Response
      4y
      We appreciate your feedback. Know that we remain committed to encouraging a fulfilling and meaningful career for our employees. Your concerns about management are taken seriously, and we encourage you to reach out to your HR Business Partner.
      4.0
      Feb 13, 2022

      Great place to work

      Advanced repair agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's great being able to help the customer with their issues.

      Cons

      Make sure you follow the "script" it is more important than helping the customer. It's an overly stressful job that you get "it" from both sides.

      avatar
      Comcast Response
      4y
      Thank you for your feedback. I’m sorry to hear that you experienced a stressful atmosphere at Comcast. Our goal is to create a positive and welcoming environment for each one of our teammates. We will pass along your feedback to the appropriate people.
      5.0
      Feb 2, 2022

      Repair

      Repair technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits for a family

      Cons

      The pay is extremely low

      avatar
      Comcast Response
      4y
      We appreciate your review. We want our employees to have the best experience possible working at Comcast and your feedback is important in achieving that goal.
      Viewing 4 - 6 of 12 Reviews
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