Comcast Customer Service Representative Repair reviews

4.9

95% would recommend to a friend

(12 total reviews)
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Brian L. Roberts

97% approve of CEO

96% positive business outlook

Reviews by job title

12 reviews
2.0
Jul 20, 2018

Repair

Recommend
CEO approval
Business Outlook

Pros

Met really nice co-workers. It’s a job just to get some money.

Cons

Yelling & angry customers consistently. Take about 80 calls or more a shift. Shift always changes. Hard to even go to the bathroom without a supervisor yelling at you. Supervisors breath down your neck.

2.0
Jan 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Depending on your supervisor the job can be some what enjoyable. You get cable at an extreme discount and they charge nothing for internet.

Cons

Customers are screaming at you about their bills constantly. This despite the fact you are repair and have nothing to do with their billing. You will get called names, threatened, racial slurs and even verbal threats to take your life from customers on a very regular basis.

5.0
Jul 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Great training program, the benefits are pretty good upward movement is easily accessible. A great starting place if you want to break into the tech industry

Cons

Angry customers consistently, working in a call center, metric driven, customers can be extremely fast paced and stressful at times

Viewing 10 - 12 of 12 Reviews

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