Comcast reviews

I worked at this company for over 5 years. When I started, it was a great job, very customer service focused. Lately its turned solely into a sales job, customer service no longer exists. Management repeatedly would say to not spend a whole lot of time with the customers and sell sell sell. If the customers had any issues, we were told to have them call into the call center to resolve their issues. I felt (and still feel) like customer service isn't in their vocabulary any longer. Rampant backstabbing abounds in every department. If I could give a - stars rating, I would.

Low commission rate compared to other sales positions. In consistent handling of revenue