Comcast reviews

3.8

69% would recommend to a friend

(18,804 total reviews)
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Brian L. Roberts

73% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,804 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
3.0
May 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Good pay, benefits, courtesy services. If you can't get a job at Verizon this is not too bad but keep looking for your next step.

Cons

Can be very stressful especially weekend and evening shifts as you are the one who must fix what everyone previously did not do or has done. hostile work environment where how a supervisor or manager feels about you can affect you having a job and promotions. Not enough options to balance work life. Career options are to leave and apply for positions outside of the city and state, or keep doing the same job with more stringent requirements.

1.0
Feb 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Looks good on a resume

Cons

Terrible systems. Should not be using salesforce! That is a 3rd party CRM. Comcast is the biggest cable monopoly in the country they should have proprietary software to process sales... someone really screwed up maybe 10 years ago when creating the business division. They tried to cut corners and save a buck and now you see the results! Your computer systems are a mess your customers get very angry because of all the internal confusion that has been created through years of mismanagment and unethical sales practices. Your employees know that they are underpaid for the bs they have to deal with and managment is just a boys club full of jocks with an extraordinary capacity for misguided arogance. The VP is such a fat slob its unbelievable, like literally he is morbidly obese and smells disgusting and is constantly trying to push the perverted lying customer abusing dogma that is ubiquitous to every aspect of this company. Comcast needs to be broken up by congress this is an evil monopoly of a corporation that treats both its customers and employees like dirt!

1.0
Aug 18, 2016
Recommend
CEO approval
Business Outlook

Pros

I wish I could provide a pro, but the paycheck is not even aligned with expectations set by the recruiters.

Cons

Lack of leadership, hostile environment, condescending managers. No availability of management. Misrepresentation of expectations with pay and schedule by recruiter and managers. When asked for advice or brought up concerns all human resources and the director can say is "Hang in there" - Directed by my local recruiter to file a Comcast Listens report regarding my concerns and I was let go the next day. If a company asks for feedback from its own employees then why does the employee have to be let go?

Viewing 115 - 117 of 18,804 Reviews

Glassdoor has 20,318 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.