Comcast reviews

3.8

69% would recommend to a friend

(18,836 total reviews)
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Brian L. Roberts

72% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Aug 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Good pay, good comission. Goals aren't constantly adjusting, so that is really nice. Supervisors really want to work with you to hit your goals and improve performance continually. Lots of fun little bonuses and perks. Great benefits!

Cons

Big company... so it often feels like nothing ever gets fixed. Also, there are several "sales prevention departments" that are constantly working against you instead of with you. It feels like I'm constantly battling the most retarded internal processes to make my sales stick. Also, because it's such a large company, you are often just treated as a number by upper and middle management. They genuinely don't care about anything but your revenue and attainment numbers. Even then they probably won't ever notice you exist. Maybe that's not a big deal for you though. Biggest con is all the processes and procedures that will slow you sales down and make you want to bash your head into a wall every day. Other than that, it's a pretty good place to work.

2.0
Aug 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Overall the co-workers, courtesy service and health benefits 401k etc.they do care about their customers and impact on the community, such as comcast care day etc.

Cons

They change too many things last minute, there is way too much of an emphasis on sales.you are expected to attempt to sell on EVERY call, yet get paid significantly less then the sales department, who are treated like the favored child, with sundays off GUARANTEED, there department closes at 10pm while care closes at 12am, and on saturdays they are closed after 6 or 8 i recall and care is low and behold until 12am. You are bombarded with calls, there are no days where u get even more then 10 secs between calls,I used to have a bottle of water at my desk ( no food or other drinks allowed if not bottled) and could not even open it to take a sip if i wanted to have good stats.Also, they tell you you will change shifts every 3-4mnths yet as of january going on August there was 7months with no shift change, and there was no warning beforehand.this significantly affects you as even though you can swap shifts with fellow co-workers this is only if done 3days beforehand and if they even want to take your shift, which with the poor selection of shifts they have fr the majority of the workers is highly unlikely.The job is a stress zone only take it while looking for something better.

2.0
Aug 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits and 401k, company outings

Cons

Work weekends, Work late nights, Communication is terrible, fire drills late in the day, unorganized and ineffective leadership, pay sucks, no room for advancement, bonuses are a joke

Viewing 18073 - 18075 of 18,836 Reviews

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