Comcast reviews

3.8

69% would recommend to a friend

(18,814 total reviews)
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Brian L. Roberts

73% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Aug 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Great benefits. You get free cable as a "marketing tool" and health benefits were really good. The people are fairly friendly.

Cons

Management, specifically mine was not great at providing the necessary support and training required to assist in success. It was a numbers game where seniority got the best locations to work for canvassing.

2.0
Aug 3, 2011

ok

Recommend
CEO approval
Business Outlook

Pros

free cable, well used to be

Cons

hourly compared to other comparable jobs

1.0
Aug 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Free services. Medical benefits are quite comparable with competitors and other companies

Cons

No time off phones for any reason. Verbal abuse from the public that you can't do anything about but sit there and keep your mouth shut for fear of being "un-hired". You NEVER have a perfect call rating and the Voice of the Customer survey rating system is quited flawed, as admitted to by the company, however even after call review, the score cannot be removed and in the end it affects your rated.

Viewing 18358 - 18360 of 18,814 Reviews

Glassdoor has 20,329 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.