Comcast reviews

3.8

69% would recommend to a friend

(18,812 total reviews)
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Brian L. Roberts

73% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
May 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, nice people to work with, low-cost cable, high speed internet and digital telephone service, extensive training thru Comcast University

Cons

Technical support isn't only thing that you have to do, expected to sell services that the customer doesn't have when they are calling in regarding a service that isn't working.

2.0
Apr 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, Free Cable

Cons

Senior Staff did not listen well to ideas to improve service. Were more motivated to cut call times down. This led to communication gaps between departments due to hasty calls and representatives that lost interest.

2.0
Apr 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, 4 weeks vacation, 401k, company stock, bonus, tuition reimbursement, discounts to cell phone services, Universal Studios Tickets, and free cable/internet Great location in Vinings

Cons

Intense and sometimes overwhelming workload Management isn't always the greatest - if you're under someone not so great, say goodbye to any promotion Worst communication - never know what's going on Staff is friendly, management (VPs, Directors, etc.) are pretty snobbish Favoritism galore, if you're not kissing up to the higher ups, you won't move up

Viewing 18412 - 18414 of 18,812 Reviews

Glassdoor has 20,327 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.