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      Comcast

      Is this your company?

      Comcast reviews

      3.8

      68% would recommend to a friend

      (18,789 total reviews)
      avatar

      Brian L. Roberts

      72% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.5

      Career opportunities

      3.3

      Senior management

      Comcast has an employee rating of 3.8 out of 5 stars, based on 18,789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Aug 11, 2008

      Overall, I really like my job at Comcast

      Headend tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and always learning new technology, I am always pushed to learn the next great product to make our customers remain loyal and to win other customers. Comcast is paying to help me finish my degree and is working with my school schedule to make it happen, not every employer would do that.

      Cons

      Working for the public, sometimes it's good, sometimes,it's bad. Many times people get mad at the local folks when a lot of the times their problems have to do with things out of our control, like pricing, channel availability, etc. If someone has a gripe about Comcast, they may flag down any truck with the logo on the door and give that person an ear full.

      3.0
      Aug 4, 2008

      Comcast should respect their employees loyalty

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are really good. Most of the folks that you work with are wonderful. The industry is very interesting. There was always something new so boredom never set in. There was a can-do attitude with the team. We always made it work.

      Cons

      Unfortunately, salary is a challenge for the level of work that is required. As a salaried employee, you can work all hours. This isn't unusual for other industries but it did go to extreme at times. Family life can suffer.

      3.0
      Aug 4, 2008

      Comcast ehhh.....it's ok......

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Comcast matches up to 6% for the 401k and you are totally vested as soon as you are eligible to use the plan. Their vision and other benefits are top notch and they are the same for all employees weather you are front line or leadership. You get free TV (all the channels) and Internet with drastically reduced Telephone cost. It comes out to over $200 worth of service that you get for around $20 very cool indeed.

      Cons

      We don't treat employees like customers, front line not treated as if they are important. Uninspired leadership with no vision and no passion leads to a workforce with no common goal and no real direction and nobody seems to be working to get there. There is significant lack of trust in the representatives to make important decisions and more and more things are constantly being taken away from the representatives. What's worse is with the amount of churn few people really notices the reduction of value in the position.

      Viewing 18754 - 18756 of 18,789 Reviews
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      Glassdoor has 20,302 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.