Comcast reviews

3.8

68% would recommend to a friend

(18,789 total reviews)
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Brian L. Roberts

72% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits package and courtesy services that are given.

Cons

There are moments of helplessness when trying to help customers. Its not really big on understanding that people are just that, people. On more that one occasion you might get the feeling that you are an indentured servant. Customers are allowed to display total disrespect even though upon employement we are told that as a company it will not be tolorated. At some point you feel that your questioning you morals, selling a service that either doesnt work or to a customer that has no need nor will they ever have the need for.

4.0
Jul 23, 2008
Recommend
CEO approval
Business Outlook

Pros

Love the benefits, the ability to work as much overtime whenever I need a little extra money, and being able to work without being in an office or having someone look over my shoulder 24/7.

Cons

There are not to many downsides, but one of them is the pay could be better for what we do. I mean we do have a pretty hazardous job driving around all day, climbing poles, working around electricity. That's about the only downside i can possibly think of. I really do like working for Comcast!

4.0
Jul 17, 2008
Recommend
CEO approval
Business Outlook

Pros

For one there's the free cable. You also get a discount on the digital phone and free internet. They also offer tuition reimbursement which is great. They also like to promote from witin. Which is a good thing. They encourage you to move around to other areas if necessary or if you simply want to move to another city.

Cons

The pay is not that great in my area. I am fairly new so I am still trying to figure out if this is a company-wide thing. Senior management doesn't really like talking about the pay grades for positions, which is weird to me. Also they are very focused on the "numbers". Sometimes too focused.

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Glassdoor has 20,302 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.