Pros
Some 401k matching, tuition reimbursement, mediocre healthcare plans
Cons
A very top-heavy company. Employee recommendations are not seriously considered. The bottom line at Comcast is money, they don't even try to improve services until customers are lost or make significant numbers of complaints. Systems used by employees are outdated and poorly designed. The company is outsourcing much of their jobs as long as they are not customer facing. The only thing keeping this company afloat is their non-competition footprint where other cable providers agree not to offer competing services. If a fiber provider moves into their internet service area, they will lose their internet service customers because they cannot compete with a fiber offering. If a company develops an internet video package with comparable channel offerings, I believe that Comcast will fold. The company's internal communications are very disorganized. It is nearly impossible for customer support staff to contact dispatch to get any information on the status of field technicians, or contact the NOC to escalate network issues. Annual wage increases are so low that any significant increase in income requires promotion. Management makes little to no effort to promote their employees. The company gave no notice prior to laying off my team and my position was posted on their job board under a different management region (to avoid being sued) the same day. This company has no qualms about laying off large teams and hiring others to do the same jobs at lower wages in different regions to increase profit.
