Comcast reviews

Since I started working for Comcast, I have seen multiple changes that affects our ability to close a sale, i.e., You cannot place customers deposits on the first bill any more, it's due at the time of sale. There is no way to schedule a job to meet most customer preference. Whatever dates and time-windows are available, that what you get. Before, you could schedule a customer for an 8am-8pm time window to get a better date. Now the biggest one, YOU CANNOT SELL SERVICE to MDUs. Outside of your turf most people will recognize you as a sales rep and most people want to know what types of deals you have. If that person lives in a MDU, you can call in the sale, but you won't get paid for it. So, it make you not want to market yourself like every sales person should. Most of the supervisor became supervisors after these changes took place so it very difficult to get them to understand why it's so hard to hit your quota consistently. To them, it's hit your quota or else, which makes it very difficult to trust that they will escalate the struggles we are having and it affect every reps motivation and confidence everyday.

If you are placed in the West Palm Beach office I would absolutely turn down the offer. Management has very little to offer in terms of practical advice. Instead, offering up an entire slew of counterproductive and egoistic tips that will make you constantly want to leave your position. Management techniques consist mainly of intimidation, embarrassment, and harassment. You can be certain that management will discuss personal employment matters with other managers of the organization in hopes that they will play accomplice in intimidation. Managements tenure almost ensure that they will. On-top of this, it seems that Management still holds antiquated viewpoints of minorities in the workplace. In a direct conversation with Management, I've heard her say verbatim "You know, I just try to help those people" when referring to African Americans. I've also heard her say things such as "Those people operate on their own time", when referring specifically to some African American employees.