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      Comcast

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      Comcast reviews

      3.8

      69% would recommend to a friend

      (18,810 total reviews)
      avatar

      Brian L. Roberts

      73% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Comcast has an employee rating of 3.8 out of 5 stars, based on 18,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      4.0
      Aug 28, 2015

      Just Employed :)

      Customer account executive (billing agent)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some good reasons to work for Comcast , the benefits !!!!! Tuition reimbursement, 12/hr .. .50¢ increase if your shift is after 11am .free cable 234 channels including HBO Cinemax showtime sports networks , free internet for employees. the ability to swap shifts with co workers . slide shifts 2 hours back or up if you have an emergency. 2 paid 15 min breaks during shift , 1 hour unpaid lunch break .

      Cons

      as a new employee your given a late shift schedule automatically. they don't honor doctors or court orders at all . training is 4-6 weeks long and drawn out . repetitive info ...

      2.0
      Aug 6, 2015

      Retention

      Retention specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent money in commission if able to meet the high quotas

      Cons

      High quota, loud environment, quota driven, crazy HIGH amount of calls you have to take. Horrible management, feeling guilty for the lies they make you tell to meat quota. AVOID.

      2.0
      Jul 31, 2015

      The Glorification of Busy

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      At Comcast you will get free cable. You will no longer get a 6% match on your 401k, they scaled that back and awarded themselves 20+ million dollar bonuses. You will not get a work life balance. You will not get standard process and control. Comcast customer service is so bad because the corporate structure is the model.

      Cons

      Lack of executive focus, lack of coherent strategy, corporate ADHD, inconsistent strategy, constant reorganizations, moving support, both customer and internal, overseas. Think of a failed corporate strategy in the last 15 years and Comcast is eagerly pursuing it because, as a corporation, they hire executives from failed companies to set the tone of the workplace.

      Viewing 217 - 219 of 18,810 Reviews
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      Glassdoor has 20,325 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.