Comcast reviews

3.8

69% would recommend to a friend

(18,808 total reviews)
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Brian L. Roberts

73% approve of CEO

57% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Jul 7, 2015
Recommend
CEO approval
Business Outlook

Pros

OK base pay and great benefits including almost free internet, phone and tv (every station) Good people.

Cons

I worked at Comcast Business Services for almost 7 months and just recently left on my own accord. While the company as a whole is great and offers great benefits and upward mobility, the local team here in Pittsburgh is as bad and unequipped as can be. As a Senior BAE 111, you are hired ans sent off to three weeks of " basic Sales 101" training called Velocity. This training is for all levels of experience however, as a senior level, it was because of your experience that you are hired. The company has many resources adn spares no expense. They assume and trust that the local management team will pick up the rest. Not so. My manager has no idea how to sell the advanced products and more importantly, no idea how to process orders. He has never been to any training and will even share that with you. My team consisted of 10 positions in total but had 6 people leave or get fired in the 6 months I was there. With a 60-70% turnover, this should be a red flag to anyone. Don't let the "potential income" move you. You have a real uphill battle on your hands. Remember the turnover. It happens for a reason.

2.0
Jul 7, 2015
Recommend
CEO approval
Business Outlook

Pros

The medial benefits the company offers are second to none. If you work in the right department your pay and commission are very good.

Cons

The senior leadership has no clue what they are doing. They have reinvented the term 'MICRO MANAGE" they will take something that is working just fine and a team that is the best in a region and COMPLETELY destroy the team and the atmosphere. Keep your head down!

2.0
Jun 30, 2015

They could do Better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A 4 day work week, company vehicle goes home with you everyday, discount on company services, good benefits as far as medical, dental, and life insurance.

Cons

Mostly all non union shops, starting pay is very low considering the type of work required of it technicians. On going changes to the technology with very little hands on training prior to using/installing the new products.

Viewing 220 - 222 of 18,808 Reviews

Glassdoor has 20,322 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.