Comcast reviews

Upper management went completely dark and stopped being transparent to us in relation to return to office over the last several months. They essentially lied to us, going back on their word that they wouldn't make us go into the office just to go into the office. That is exactly what we are now going to be doing. It has caused a lot of unneeded stress and panic because a lot of us didn't see it coming after what we have been told in the past. There are many people unhappy with upper management currently. With the high amount of other companies that provide greater flexibility, a lot of us will be considering moving on.

Something bad happened to Comcast proximately nine months after Covid started. I think those that don’t work in call centers I dictate the rules and regs for call-center agents found that the amount of money Comcast was saving by keeping employees home, suddenly open up a whole new door on how to take money from representatives and increase their workload. In the retention department we are forced now to fill out documents throughout the day if a customer cancels if a customer‘s revenue drops below 85% and I think someone who is new to management thought this would be a splendid idea to stress out the reps even more in this department that has probably the highest turnover in the company with the majority of employees out on leave for mental health. Did it ever occur to you that high morale makes a huge difference in your employees output? I have no desire to make Comcast more money. Nor do I care to make my supervisor even more money off of my sweat and tears. Hi long for the days where Comcast cared about their employees and not just management and all their little pets but for everyone. I’m not spiteful I’m just baffled if they don’t this. I believe the CEO is completely out of touch with his own company now.