Is Comcast a good company to work for as a Tech Support Representative?

Tech Support Representative professionals working at Comcast have rated their employer with 3.9 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of Comcast employees being 3.8 out of 5 stars. Search open Tech Support Representative Jobs at Comcast now and start preparing for your job interview by browsing frequently asked Tech Support Representative interview questions at Comcast .

Does Comcast pay Tech Support Representative employees well?

Tech Support Representative professionals rate their compensation and benefits at Comcast with 4.0 out of 5 stars based on 15 anonymously submitted employee reviews. This is 5.1% better than the company average rating for salary and benefits. Find out more about Tech Support Representative salaries at Comcast.

What are the top reviewed jobs at Comcast?

Customer Service Representative (561) , Sales Representative (396) , Account Executive (353) , Technician (334) , Customer Account Executive (287) , Software Engineer (286) , Sales Associate (247) , Business Account Executive (219) , Manager (204) , Direct Sales Representative (197) , Sales (164) , Supervisor (158) , Project Manager (148) , Director (142) , Inbound Sales Representative (139)

What are the pros of working at Comcast according to real employee reviews?

"The cable and internet discounts are great and benefits as a whole are really good." ((in 3721 reviews)); "Lots of flexibility and good pay if you work hard and close a lot of sales" ((in 1246 reviews)); "Great people to work with who are intelligent and have a passion for their work." ((in 870 reviews)); "Good work life balance and learning" ((in 696 reviews)); "The culture is great and they are making changes like casual dress code to make it feel more relaxed." ((in 517 reviews))

What are the cons of working at Comcast according to real employee reviews?

"There are many levels of middle management and it is very hard to find a good manager." ((in 294 reviews)); "The company does not look out for the support staff but focuses on middle and upper management." ((in 241 reviews)); "Poor leadership and lack of aspiration for a best in class in house agency" ((in 234 reviews)); "always worried about union action from frontline so supervisors have to bend over backwards to keep agents happy and non" ((in 200 reviews)); "Long hours accommodating last minute nightly work schedules after having worked a full day shift and on" ((in 178 reviews))

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Comcast

Comcast Tech Support Representative reviews

3.9

99% would recommend to a friend

(15 total reviews)

Brian L. Roberts

99% approve of CEO

99% positive business outlook

Ratings by category

4.0

Culture & values

4.0

Diversity & inclusion

4.0

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

4.0

Career opportunities

Tech Support Representative employees have rated Comcast with 3.9 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have a good working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Tech Support Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15 reviews

2.0

Dec 21, 2020

Okay

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Free Internet and cable at the time Health benefits

Cons

Low pay No flexibility in schedule

Comcast Response

Thank you for your review. We appreciate you taking the time to provide some feedback and will ensure we pass along this information to the appropriate people.

5.0

Dec 17, 2020

Great Company

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

A company for today and tomorrow!!!

Cons

Call Center environment challenges are stressful

Comcast Response

Thank you for your review and for letting us know that we’re on the right track. We love hearing examples like this that demonstrate what makes working at Comcast so special. We think it’s pretty special too.

3.0

Aug 30, 2020

OK

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Break room. Co workers, Training, discounts , cafeteria

Cons

Night shifts, pay, commute, benefits, management, culture

Viewing 7 - 9 of 15 Reviews

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Comcast Tech Support Representative reviews

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