Comcast Tech Support reviews

4.0

84% would recommend to a friend

(22 total reviews)
avatar

Brian L. Roberts

94% approve of CEO

79% positive business outlook

Tech Support employees have rated Comcast with 4.0 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Tech Support professionals have a good working experience there. Comcast is rated in line with the average (within 1 standard deviation) by Tech Support professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

22 reviews
4.0
Apr 30, 2017

Great benefits

Recommend
CEO approval
Business Outlook

Pros

Comcast has great benefits, 401 K match, great health insurance plans, tuition reimbursement. Discounts (all Comcast entertainment), cell phone companies, and now Comcast has Mobile platform

Cons

Comcast pays less then other IT companies

3.0
Mar 29, 2017

Good entry level position

Recommend
CEO approval
Business Outlook

Pros

Got the job with little experience, good pay for an entry level position.

Cons

Not a lot of chances to move up from entry level, although the pay for entry level was good there wasnt much of a chance to build upon that pay.

5.0
Feb 13, 2017

Comcast/Xfinity

Recommend
CEO approval
Business Outlook

Pros

Excellent benefits (Free Cable/phone & high speed internet). Good working environment. Good team support & coworkers.

Cons

Pore communication (Some times customers were aware of changes before we were told). Focus on metrics rather than customer resolution. Can be stressful when dealing with irate customers.

Viewing 13 - 15 of 22 Reviews

Glassdoor has 20,358 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.