Comfort Inn reviews

3.3

49% would recommend to a friend

(659 total reviews)
avatar

Stephen P. Joyce

57% approve of CEO

46% positive business outlook

Comfort Inn has an employee rating of 3.3 out of 5 stars, based on 659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

659 reviews
3.0
Feb 1, 2017

Night Auditor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Housekeeping staff was very nice.

Cons

Low pay considering the responsibility, especially being the only hotel employee on the premises during the entire night shift.

2.0
Jan 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Free food off the breakfast bar, stayed for free during snow (but was forced to share a room one time with a coworker I barely knew)

Cons

I worked in housekeeping for 2 months (the housekeeping manager was rude and more than likely stole tips, since she checked the rooms first) and then was brought up front to learn Front Desk and to be a Breakfast Attendant. Pay was the same for all 3 position! I was not trained properly, and thrown to the wolves. The manager was a hateful lady who only spoke to you when she telling you that you did something wrong. Overall, the company is very cheap and don't value employees. I could write a book, but summarize: Choice Hotel's system is online and went down all the time, low pay, little to no hours, minimum training, my hours were cut, and given to the son of the man who owns the lodging company that ran this Comfort Inn, no maintenance worker there on weekends, dealing with truck drivers and construction workers who have company contracts to stay there, rude management in general

Viewing 574 - 576 of 659 Reviews

Glassdoor has 709 Comfort Inn reviews submitted anonymously by Comfort Inn employees. Read employee reviews and ratings on Glassdoor to decide if Comfort Inn is right for you.