Comfort Keepers reviews

3.4

51% would recommend to a friend

(1,443 total reviews)

Natalie Black

67% approve of CEO

60% positive business outlook

Comfort Keepers has an employee rating of 3.4 out of 5 stars, based on 1,443 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Keepers employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Sep 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Been working for CK here in Syracuse, NY for about a year. Work with different clients in different city locales (mostly good areas), paid milage, rare occassional overtime, hours flexible.

Cons

Need better pay, more hours and good benefits! If don't work hours offered they can fire you. Scheduling is maddening; often last-minute appts. and cancellations. New hires get more hours and clients.

2.0
Jul 25, 2013

Inadequate Training, Ridiculous Pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The scheduling is fairly flexible

Cons

For someone who has never worked as a nurse's aide or caregiver before, beginning this job would be highly stressful. Aside from a few online orientation courses which cover only the state-mandated training concerning HIPAA and safety procedures, there is no training relevant to the actual job. There is no "hands-on" training, so you're essentially thrown in to your first day completely blind. Though the tasks required of an employee are not always very difficult, it is still a very stressful situation. The "care plans" for each client are very vague. I had to learn basically everything on the job. They need to invest more time and effort in constructing a more detailed care plan that outlines the clients needs and challenges. Management also needs to make a conscious effort to communicate any changes to the clients needs to those caregivers who are working with him/her. Also, the pay is horrible. I made the same amount of money when I was 16 working a summer job (and that was a long time ago!)

5.0
Jun 22, 2013

Great Company to work for...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They care for the client, but they care for the employee. Friendly staff. They cover flu shots and PPD testing, and are always available to staff and have an after hour answering staff.

Cons

They call me frequently to work additional hours and my schedule rarely allows me to fill in. This is usually with very little notice when another employee cannot make it.

Viewing 1249 - 1251 of 1,443 Reviews

Glassdoor has 1,491 Comfort Keepers reviews submitted anonymously by Comfort Keepers employees. Read employee reviews and ratings on Glassdoor to decide if Comfort Keepers is right for you.