Comfort Keepers reviews

3.4

51% would recommend to a friend

(1,443 total reviews)

Natalie Black

67% approve of CEO

60% positive business outlook

Comfort Keepers has an employee rating of 3.4 out of 5 stars, based on 1,443 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Keepers employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Nov 5, 2025

AVOID!!

Recommend
CEO approval
Business Outlook

Pros

Absolutely nothing good about this place. Avoid for the sake of your sanity and wellbeing.

Cons

No support from management. Toxic working environment and offices. They will blame you for everything that goes wrong, which is a lot. Everyday is stressful and you will be forced to do everyone else’s jobs plus your own. Micro management is a serious issue here. This agency cares about profits and finances only. The ones who suffer are the carers and the families. Carers are looked after the worst, they are worn out with no travel time and always being asked to work overtime. Staff are requested to write positive reviews to make it look like a good place to work. It’s all about how things look from the outside, social media is pushed too much. Fake. Offices are like being back in school with terrible atmospheres. There is a revolving door of office staff due to 0 benefits (no pension, no sick pay, terrible AL and salary is appalling compared to HSE and other agencies.)

2.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility, clients are lovely and carers help each other

Cons

Dealing with the office was always a hassle, clients would communicate with the carers rather than call the office and deal with people there. The schedules were my weekly nightmare

avatar
Comfort Keepers Response
10mo
We’re disappointed to hear that you feel negatively about your time and experience with Comfort Keepers. We’d like to invite you to share more detail about this with us by emailing me in confidence at rosannamartin@comfortkeepers.ie. We’d be happy to hear your thoughts and shape how we can do better going forward, particularly in terms of communication and scheduling. Thank you. All the best, Rosanna Martin
1.0
Jul 15, 2025

Job

Recommend
CEO approval
Business Outlook

Pros

Paid training Manual handling Company online training Free Tunic Given PPE

Cons

Long hours Sometimes no breaks or travel time Biweekly pay

avatar
Comfort Keepers Response
10mo
We’re disappointed to learn about your negative time and experience working with us in Roscommon. We’d like to invite you to share more detail about this with us by emailing me in confidence at rosannamartin@comfortkeepers.ie. We’d be happy to hear your thoughts and shape how we can improve as an organisation going forward. Thank you. All the best, Rosanna Martin
Viewing 1273 - 1275 of 1,443 Reviews

Glassdoor has 1,491 Comfort Keepers reviews submitted anonymously by Comfort Keepers employees. Read employee reviews and ratings on Glassdoor to decide if Comfort Keepers is right for you.