Is Comfort Keepers a good company to work for?

Comfort Keepers has an overall rating of 3.4 out of 5, based on over 1,492 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 51% of employees would recommend working at Comfort Keepers to a friend and 60% have a positive outlook for the business. The best reviews about Comfort Keepers have been left by employees working as Caregiver/Companion , Personal Care Aide and Caregiver, CNA .

Does Comfort Keepers pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Keepers employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Comfort Keepers. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Comfort Keepers?

51% of Comfort Keepers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Keepers 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Comfort Keepers?

In Home Caregiver (117) , Home Health Aide (71) , Home Health Caregiver (34) , Certified Nursing Assistant CNA (33) , Healthcare Assistant (30) , Caregiver, CNA (22) , Client Care Coordinator (19) , CNA (18) , CNA/Care Giver (17) , Caregiver/Companion (16) , Care Giver (14) , Home Care Aide (13) , CNA/HHA (12) , Patient Care Assistant (PCA) (12) , Caretaker (11)

What are the pros of working at Comfort Keepers according to real employee reviews?

"The people you meet and the staff are great." ((in 83 reviews)); "Flexible hours to fit my schedule and you can pick up extra shifts almost whenever you want." ((in 65 reviews)); "1.) Flexible schedule and they will try to match the hours you are needing." ((in 50 reviews)); "The staff are friendly and welcoming" ((in 46 reviews)); "Great Boss, flexible schedule, they take good care of their employees." ((in 34 reviews))

What are the cons of working at Comfort Keepers according to real employee reviews?

"The low pay attracts a lot of people who don't take their jobs as seriously as they should." ((in 146 reviews)); "Poor management and owner who is uninvolved." ((in 60 reviews)); "No benefits no guaranteed hours don’t allow you have a life outside of work and no pto" ((in 41 reviews)); "I am fortunate to have my CNA but some of my coworkers have no experience and no training whatsoever." ((in 17 reviews)); "Give Raises every so often" ((in 11 reviews))

What are the top reviewed Comfort Keepers locations?

San Diego , College Station , Cumming , Memphis , Youngstown , Fort Myers , Bloomington , Fredericksburg , Dayton , Claremont , Buffalo Grove , Madison , Cary , Houston , Colorado Springs , Jacksonville , Lakeland , Chicago , Rockford , Omaha , Indianapolis , Columbus , Westerville , Denver , Columbia , Atlanta , Grand Junction , Daphne , Cape Girardeau , Phoenix

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Comfort Keepers

Comfort Keepers reviews

3.4

51% would recommend to a friend

(1,444 total reviews)

Natalie Black

67% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.4

Senior management

3.3

Culture & values

3.3

Work/Life balance

3.0

Career opportunities

2.8

Compensation and benefits

Comfort Keepers has an employee rating of 3.4 out of 5 stars, based on 1,444 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Keepers employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

May 18, 2021

Disappointing

In home caregiver

Recommend

CEO approval

Business Outlook

Pros

Pay was decent/high end for home care via a company (vs private care)

Cons

Was told I’d have full time hours when I was hired, stayed steady at only 25-30 hours a week. Benefits (one reason I took the job) kick in after 6 months and I wasn’t being given enough hours to qualify for anything. Management ditches client calls/concerns, say they “lost their number.” Openly tell clients that they hire/schedule people “just to be warm bodies” and fill in holes in the schedule. Pressure clients to continue with caregivers they aren’t comfortable with and don’t want in their home. The whole experience was a “sh*t show.

4.0

Jan 17, 2021

Rewarding but room for improvement

Receptionist/human resources assistant

Recommend

CEO approval

Business Outlook

Pros

The bigger picture is that it's rewarding knowing you are making a difference in keeping seniors safe and happy in their homes as long as possible. You meet a lot of interesting caregivers and speak with people that really need your compassion. The days go very quickly as the phones are not idle for long. There is fun to be had among the staff to laugh at the absurdity of many of life's situations. Owner knows how to run a successful business. End of year bonus is very good!

Cons

Team members sometimes do not always cover phones for Reception when she is functioning in her HR Assistant role. One team member sometimes takes her stress out on others but management overlooks this due to her value to the company. Operational meetings are not run professionally with staff allowed to talk over one another. Manager/Owner does not take the time to professionally develop some members of the team so you may be stuck in one position for a long time. Most advancement opportunities are lateral not vertical.

2.0

Jan 12, 2021

For office staff and interns, pretty hellish

Social media coordinator

Recommend

CEO approval

Business Outlook

Pros

Small company, not very micro-managey or hovering, so I had free reign in my department.

Cons

Inappropriate and toxic office culture, which I detailed in the "advice to management" section. Also extremely gossipy and unprofessional office staff.

Viewing 157 - 159 of 1,444 Reviews

Jobs at Comfort Keepers

Administrative Coordinator