Commerce Bank reviews

Work life balance, no support, pressured sales, missed meal breaks, turnover do to hours, bonus depends on he said she said mentality vs actual facts. Anyone can give a bad survey and bam all your hard work is down the drain. Bonus is a 3 month time period, surveys would be minimal the first 2 months and pushed the 3rd month which most of the time landed you under a 90%. This happened 3 bonus periods in a row, when brought to upper management the “fix,” was to give out more surveys or turn them off so either way there was a branch screwed out of bonus pay. Started to seem like a tactic to avoid bonus payout. Lastly at least once a week systems crashed whiched cause customer to be in an up roar, which then caused a bad survey, this were never dismissed but always approached as “well what more could you have done.”

-condoning & negative attitude towards remittance processors, data entry clerks and scanning dept. by management -exclusive and isolating employee atmosphere -poor to zero execution & education of “EDGE” concepts -pay isn’t competitive -poor communication and when there was it was very disorganized & inconsistent -time off in this department is based on what your fellow coworkers in that inner unit have requested off (typically no more than 1-2 employees could be off the same requested day) -promotion string a longs (ex: inquiring why YOU haven’t applied for an inner dept promo, so you apply and interview and they offer the position to someone who is a step below you) -Overall didn’t appreciate or treat employees correctly (ex: lots of talking behind backs and inappropriate comments made by supervisor and dept manager) -schedule changed weekly and wasn’t told until my first day of work Ex: Week 1 6:30-3, Week 2 7-3:30, Week 3&4 7:30-4 (this week never guaranteed to leave on time) We’d have a rotation set up in advance but it was always subject to change which made it difficult for planning any sort of medical or after work appointments