Does Community Choice Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, Community Choice Financial employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Community Choice Financial. This rating has improved by 53% over the last 12 months.

How satisfied are employees working at Community Choice Financial?

68% of Community Choice Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Community Choice Financial 3.7 out of 5 for work life balance, 3.8 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Community Choice Financial?

General Manager (46) , Store Manager (26) , Manager (23) , Customer Service Representative (20) , Customer Service Representative (CSR) (18) , Director (13) , District Manager (12) , District Director of Operations (7) , ASM- Assistant Store Manager (5) , Teller (5) , Assistant Manager (4) , Director of Operations (4) , Branch Manager (3) , Customer Advocate (3) , Financial Analyst (3)

What are the pros of working at Community Choice Financial according to real employee reviews?

"Pay was decent" ((in 19 reviews)); "Like family benefits are good" ((in 17 reviews)); "Some coworkers were great and supportive" ((in 13 reviews)); "Great people to work with" ((in 13 reviews)); "We used to have great leadership and now it’s awful from the top down." ((in 13 reviews))

What are the cons of working at Community Choice Financial according to real employee reviews?

"Antagonistic upper management." ((in 18 reviews)); "Their management is absolutely terrible, with unorganized processes and poor communication." ((in 10 reviews)); "You are going to deal with a lot of angry customer and sometimes the managers dont help you" ((in 8 reviews)); "Long hours, but if you can work around them then it’s do" ((in 7 reviews)); "If you are in a big store you will get a great bonus." ((in 6 reviews))

What are employees saying about Community Choice Financial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Community Choice Financial layoffs and their outlook for job security at Community Choice Financial in 2026.

What are the top reviewed Community Choice Financial locations?

Dublin , Dallas , Carrollton , Columbus , Wichita , Atlanta , Birmingham , Phoenix , Winona , Cleveland , Miami , Cleveland , Jackson , Los Angeles , Savannah , Houston , Biloxi , Indianola , Chattanooga , Cleveland , Eupora , Brookhaven , Lucedale , Cincinnati , Lancaster , California City , Sacramento , Las Vegas , New Iberia , Hialeah

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Community Choice Financial

Community Choice Financial reviews

3.8

68% would recommend to a friend

(350 total reviews)

Kyle Hanson

69% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Career opportunities

3.9

Compensation and benefits

3.8

Culture & values

3.8

Senior management

3.7

Work/Life balance

Community Choice Financial has an employee rating of 3.8 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Choice Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

350 reviews

5.0

Mar 9, 2026

Best Job Ever

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Insurance Paid Time Off Great Leadership Just Got A Raise And I Haven't Been Here A Full Year.

Cons

No cons and I have been here 8 months.

5.0

Mar 9, 2026

Growth

General manager

Recommend

CEO approval

Business Outlook

Pros

Flexible, schedule every other weekend off. Plenty of room for opportunity..

Cons

None great place to work

5.0

Mar 9, 2026

Supportive leadership and development opportunities

General manager

Recommend

CEO approval

Business Outlook

Pros

Strong leadership support and clear expectations. I’ve had opportunities to grow professionally and develop my leadership skills. Communication from district leadership is consistent, and there is a strong focus on coaching and improving store performance. The team environment is positive and everyone works together to help the stores succeed.

Cons

Like most retail environments, it can be fast paced and sometimes demanding during busy seasons. There are a lot of processes and expectations to manage, but they are there to help keep the business running smoothly.

Viewing 49 - 51 of 350 Reviews

Jobs at Community Choice Financial

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Assistant Store Manager

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Community Choice Financial

Community Choice Financial reviews

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Best Job Ever

Growth

Supportive leadership and development opportunities

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