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Community Choice Financial

Engaged Employer

Community Choice Financial reviews

3.8

68% would recommend to a friend

(350 total reviews)

Kyle Hanson

69% approve of CEO

65% positive business outlook

Community Choice Financial has an employee rating of 3.8 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Choice Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

350 reviews
4.0
Mar 9, 2026

Solid Career Choice

Recommend
CEO approval
Business Outlook

Pros

Uncapped earning potential Opportunities for career growth

Cons

Often experience issues with system and processes.

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as a General Manager at TitleMax under Community Choice Financial has been one of the most rewarding experiences of my career. The company truly gives managers the opportunity to lead their own store, build a strong team, and make a real impact in the community. What I love most about this role is the balance of leadership, customer service, and sales. Every day brings something different. I enjoy mentoring my team, helping them grow professionally, and celebrating their successes. Community Choice Financial provides the tools, training, and support needed to succeed, and they trust their General Managers to run their stores effectively. Another great aspect of the job is the culture. The company promotes a team-oriented environment where hard work is recognized and rewarded. When you put in the effort and focus on helping customers while supporting your team, the opportunities for advancement and personal growth are definitely there. The fast-paced nature of the job keeps things exciting. I enjoy working toward goals, motivating my team to perform at their best, and creating a positive experience for our customers. Helping people find financial solutions when they need them most makes the work feel meaningful. Overall, I truly enjoy working for Community Choice Financial and being a part of the TitleMax team. It’s a company that values strong leadership, rewards dedication, and provides a great environment for people who enjoy helping others while growing their careers.

Cons

No cons about this employer. Great place to work.

1.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and the customers who desperately need us.

Cons

The fact that CCFI has literally purchased predatory lending companies and RAISED interest rates on poor customers speaks volumes of this company’s moral compass. Go on a few Senior Managers social media pages and you will see them flaunt their wealth, while taking money from the stores profit margin. Their motto is “let them eat cake”.

Viewing 52 - 54 of 350 Reviews

Glassdoor has 362 Community Choice Financial reviews submitted anonymously by Community Choice Financial employees. Read employee reviews and ratings on Glassdoor to decide if Community Choice Financial is right for you.