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      Community Choice Financial

      Engaged Employer

      Community Choice Financial reviews

      3.8

      68% would recommend to a friend

      (350 total reviews)

      Kyle Hanson

      69% approve of CEO

      65% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Career opportunities

      3.9

      Compensation and benefits

      3.8

      Culture & values

      3.8

      Senior management

      3.7

      Work/Life balance

      Community Choice Financial has an employee rating of 3.8 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Choice Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      350 reviews
      1.0
      Nov 14, 2025

      Garbage

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There aren’t any for average employees but it looks like executives have a great time.

      Cons

      -pay -pay -pay -SVPs who constantly post online bragging about their lavish lifestyles. Glad someone is benefiting from the bonuses you snatched from us! I’ve struggled to pay my mortgage since March but as long as the execs are able to live in luxury I guess the rest of us can make sacrifices.

      avatar
      Community Choice Financial Response
      5mo
      Thanks for your feedback. The Company is committed to creating a positive working environment for our employees and are disappointed (and disheartened) to hear that you had a negative experience. We value all feedback and will consider your specific concerns as we continue to find ways to improve both the employee and customer experience through our policies, processes, and interactions.
      1.0
      Nov 12, 2025

      Responsibilities and stress do not match pay

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Long time relationships with peers

      Cons

      Pay plan is $19 an hour for GM and 5% of monthly store profit (which the company takes a portion of every chance they get) so if you only profited 5k for the month, congrats you just worked 160 hours to make 3k a month while being responsible for a whole teams, their progress and the stores progress! A couple years ago it was easy to make over $60k at Titlemax. Before CCFI bought Titlemax, there was a new loan bonus and profit bonus, now it is only profit and a FRACTION of what it used to be.

      5.0
      Nov 11, 2025

      Employee Review

      General manager in training (gmit)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work, they care about their employees, and push you to your best potential to move up in career opportunities within the company.

      Cons

      I have worked with the company since Aug and I have no cons within this company

      avatar
      Community Choice Financial Response
      5mo
      It sounds like you are enjoying your time with us! Thanks so much for leaving a review. We wish you continued success in your career with the Company!
      Viewing 82 - 84 of 350 Reviews
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      ReviewsCommunity Choice Financial reviews

      Glassdoor has 362 Community Choice Financial reviews submitted anonymously by Community Choice Financial employees. Read employee reviews and ratings on Glassdoor to decide if Community Choice Financial is right for you.