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Community Choice Financial

Engaged Employer

Community Choice Financial reviews

3.8

68% would recommend to a friend

(350 total reviews)

Kyle Hanson

69% approve of CEO

65% positive business outlook

Community Choice Financial has an employee rating of 3.8 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Choice Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

350 reviews
2.0
Nov 7, 2025

Are You Serious About Change?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers who become like family

Cons

Although I’m just as angry about the way this place has treated us as everybody else, I’m gonna try to write this in a constructive manner and hopefully the message will be received like it’s intended to be. We got a email today from the President of the company thanking us and showing us appreciation. I will take that as a good faith first step to address the concerns and feedback that the company has gotten on here and elsewhere. It sounds like the message has at least been heard. While it is genuinely nice to get a thank you, I hope that you guys don’t think it will be enough. Like I said, if this is a first step toward treating us better, great, I hope it is. But ultimately, you’re going to have to literally put your money where your mouth is. A thank you is nice, but it will be hollow without being backed up financially. Make us whole for the bonus you took from us. Reinstate a higher hourly wage. Reward us financially for good performance. Be transparent about the operations of the company. Have the executives come out and spend time with us and listen to what we have to say. I guarantee you that if you start paying us well again, we will work harder to make money for you and everybody will benefit. We don’t mind being challenged on our performance and held to high standards as long as we are compensated well and fairly. If you want the image of this company to improve, do substantial things to get it done. I appreciate the email.

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Community Choice Financial Response
5mo
We value your honest feedback. We are always striving to improve and will take your feedback into consideration. Thank you so much for taking the time to leave a review.
5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Feels like home, great team, great management

Cons

Fully onsite and no quarterly nor end of year bonus.

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Community Choice Financial Response
5mo
We appreciate your feedback, thank you so much for leaving a review. It is important for us to recognize constructive criticism; we will be sure to review your suggestions with our management team.
5.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at Community Choice for the past 14 years has been an incredibly rewarding experience. One of the most defining aspects of my time here has been the clear path for upward career progression. From my first role to my current position, I’ve had the opportunity to grow, take on new challenges, and continuously expand my skill set. The company truly invests in its people, offering resources and support to help employees reach their full potential. Another standout feature is the performance-based culture. Hard work, innovation, and results are recognized and rewarded, creating an environment where excellence is encouraged and celebrated. This culture has motivated me to consistently strive for improvement and deliver my best work. Finally, what makes this journey truly special is the incredible team of coworkers I’ve had the privilege to work alongside. The collaboration, camaraderie, and shared commitment to success have made every project meaningful and every challenge surmountable. It’s rare to find a workplace where the people are as talented as they are supportive, and I’m grateful to be part of such a team. I’m proud of what we’ve accomplished together and excited for what lies ahead.

Cons

Over the years, the company has consistently improved its benefits package—offering better healthcare options, PTO plans, retirement plans, and wellness programs that support employees and their families. However I think this is one area we can always strive to advance, to ensure we are competitive with other companies of our size.

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Community Choice Financial Response
5mo
It sounds like you are enjoying your time with us! Thanks so much for leaving a review. We wish you continued success in your career with the Company!
Viewing 85 - 87 of 350 Reviews

Glassdoor has 362 Community Choice Financial reviews submitted anonymously by Community Choice Financial employees. Read employee reviews and ratings on Glassdoor to decide if Community Choice Financial is right for you.