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Community Choice Financial

Engaged Employer

Community Choice Financial reviews

3.8

68% would recommend to a friend

(350 total reviews)

Kyle Hanson

69% approve of CEO

65% positive business outlook

Community Choice Financial has an employee rating of 3.8 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Choice Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

350 reviews
1.0
Apr 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Busy work Helping customers Learning about loans

Cons

Never appreciated Always threatened with write ups Upper management is rude

1.0
Dec 6, 2021

Not only does it break your heart but is confusing and contradictory

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of your other coworkers will be interesting people

Cons

I can't name all of the cons to this job as that would take too long. Some of the greatest hits though: I never felt safe there. Had to constantly jury-rig everything from the toilet to the computers around the office to get through a shift Had little to no training before being put in front of the customers

2.0
Aug 24, 2018

Store Manager

Recommend
CEO approval
Business Outlook

Pros

- You learn a lot about finance laws and regulations.

Cons

- Open on holidays, even with no customers. - Corporate can’t decide what they want to do. Make changes to policies too frequently. - They consistently roll out new products without sufficient training. - Corporate does not understand what it is like working in a real store. There is a large disconnect in this area. Expectations are unrealistic. - Company is too scared of the CFPB, managers aren’t given enough control over collections and lending decisions to effectively grow a business. - Company has unrealistic growth expectations with given lending practices. - Company has unrealistic collections expectations with given lending practices. - Unable to use petty cash for marketing items or store repairs. - You have to go through an act of congress to hire someone. - You have to go through an act of Congress to terminate an underperforming employee. - Not a lot of room to move up - Company does not have a clear vision as to what they are working towards. - Too hard for the field to effectively communicate with corporate collections. Everything is on different systems. Instead of integrating, they just keep making new systems. - Internal audits aren’t always reflective of what the state examiners look for. - They care too much about the “how” things get done rather than the end result. Why make things harder?

Viewing 85 - 87 of 350 Reviews

Glassdoor has 362 Community Choice Financial reviews submitted anonymously by Community Choice Financial employees. Read employee reviews and ratings on Glassdoor to decide if Community Choice Financial is right for you.