Does Community Choice Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, Community Choice Financial employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Community Choice Financial. This rating has improved by 53% over the last 12 months.

How satisfied are employees working at Community Choice Financial?

68% of Community Choice Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Community Choice Financial 3.7 out of 5 for work life balance, 3.8 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Community Choice Financial?

General Manager (46) , Store Manager (26) , Manager (23) , Customer Service Representative (20) , Customer Service Representative (CSR) (18) , Director (13) , District Manager (12) , District Director of Operations (7) , ASM- Assistant Store Manager (5) , Teller (5) , Assistant Manager (4) , Director of Operations (4) , Branch Manager (3) , Customer Advocate (3) , Financial Analyst (3)

What are the pros of working at Community Choice Financial according to real employee reviews?

"Like family benefits are good" ((in 16 reviews)); "We used to have great leadership and now it’s awful from the top down." ((in 15 reviews)); "Some coworkers were great and supportive" ((in 14 reviews)); "Great people to work with" ((in 13 reviews)); "High level of performance expectations with good work/life balance." ((in 8 reviews))

What are the cons of working at Community Choice Financial according to real employee reviews?

"Antagonistic upper management." ((in 17 reviews)); "Their management is absolutely terrible, with unorganized processes and poor communication." ((in 9 reviews)); "You are going to deal with a lot of angry customer and sometimes the managers dont help you" ((in 7 reviews)); "Long hours, but if you can work around them then it’s do" ((in 6 reviews)); "The insurance is expensive and doesn't cover much." ((in 5 reviews))

What are employees saying about Community Choice Financial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Community Choice Financial layoffs and their outlook for job security at Community Choice Financial in 2026.

What are the top reviewed Community Choice Financial locations?

Dublin , Dallas , Carrollton , Columbus , Wichita , Atlanta , Birmingham , Phoenix , Winona , Cleveland , Miami , Cleveland , Jackson , Los Angeles , Savannah , Houston , Biloxi , Indianola , Chattanooga , Cleveland , Eupora , Brookhaven , Lucedale , Cincinnati , Lancaster , California City , Sacramento , Las Vegas , New Iberia , Hialeah

Community Choice Financial reviews

3.8

68% would recommend to a friend

(350 total reviews)

Kyle Hanson

70% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Community Choice Financial has an employee rating of 3.8 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Choice Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

350 reviews

1.0

Feb 7, 2022

Just No

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Co-workers and customers, relationships built

Cons

Completely no support. No training. Expectations are set with no clear direction.

5.0

Dec 14, 2021

25 Plus Years

Director

Recommend

CEO approval

Business Outlook

Pros

I have worked for Checksmart for 25 years. This company truly cares about their people and their customers. They continue to offer great benefits to employee and the best products to their customers. During Covid they were able to stay open to help customers face to face without appointments and still keep everyone self by following strict sanitizing guidelines. Customers enjoy being waited on by are staff and they compliment us on how we go above and beyond to help each customer.

Cons

There are no complaints at this time.

2.0

Jun 17, 2021

No support for management

Manager

Recommend

CEO approval

Business Outlook

Pros

With the hours of each store you are able to schedule flexible hours

Cons

No hiring support for low staff stores, store managers are expected to recruit their own employees even if they are short staffed. This leads to overworked managers who work 60 hours a week.

Viewing 121 - 123 of 350 Reviews

Jobs at Community Choice Financial

Career Day in Coolidge, AZ!

Coolidge, AZ

View job

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative