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Community Choice Financial

Engaged Employer

Community Choice Financial reviews

3.8

68% would recommend to a friend

(350 total reviews)

Kyle Hanson

69% approve of CEO

65% positive business outlook

Community Choice Financial has an employee rating of 3.8 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Choice Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

350 reviews
1.0
Mar 30, 2022

Hardwork Equals Nothing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Steady income and relationships built with some colleagues.

Cons

If you enjoy being talked down to and upper management keeping secrets about the merger from you, then this might be a pro for you. The merger with CIC felt as if we were being taken over by a group of people incompetent of leading. Many of us were 6+ year CIC employees and worked hard to get into leadership. We were then demoted to a glorified agent but were told "at least I'm not lowering your pay". No empathy for their employees needs and precious CIC customers who were no longer able to review a loan because theirs systems are so archaic. Promotions and hiring was only being done within CCF in OH and the rest of us defecated on. They drove away employees who actually cared about morals and helped the customers. Reduction of our bonuses didn't help matters as management lined their pockets with cash. They would send hostile employees from the CCF office to our cleveland location that absolutely made it a toxic work environment while they were here.

3.0
Mar 27, 2022

None

Recommend
CEO approval
Business Outlook

Pros

Enjoy helping others. Good benefits.

Cons

Bonuses/raises terrible even if you are making your goals, technology faulty. No promotions to upper management.

1.0
Mar 26, 2022

Number 235098

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a pay check

Cons

You are a number to upper management. You are lied to about your bonus There is little to zero communication between Check into Cash Employees and CCF employees.

Viewing 286 - 288 of 350 Reviews

Glassdoor has 362 Community Choice Financial reviews submitted anonymously by Community Choice Financial employees. Read employee reviews and ratings on Glassdoor to decide if Community Choice Financial is right for you.