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Compass Group USA

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Compass Group USA reviews

3.5

61% would recommend to a friend

(2,076 total reviews)
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Palmer Brown

74% approve of CEO

53% positive business outlook

Compass Group USA has an employee rating of 3.5 out of 5 stars, based on 2,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Group USA employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Mar 25, 2025

Unprepared

Recommend
CEO approval
Business Outlook

Pros

Steady job, manager is a cool person (not a good manager), easy work as there is nothing to do 4 out of 7 hours.

Cons

Basic items were not available so in order to do job, I had to buy things. Inventory takes 3 days and VP is more concerned with how polished a metal surface is than having expired items on the floor. Manager spends all day in the office so there's only one person helping make drinks, check out people, heat food, help other restaurants.

1.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

-i liked some of my coworkers -drinks in the cafeteria were free -10% discount on some of the food -this company got sued by a former employee and folks got paid settlement checks

Cons

-severely overworked (you get hired for one job, you end up doing 2-3 jobs in one shift) -i tried going down work by a day but i was still forced to work overtime -severe understaffing, lots of call outs, people were always exhausted -they stopped giving us paper paystubs and weren’t properly calculating our PTO and wages were missing -lots of micro-managing, some managers harassed you constantly -unrealistic expectations: had to spend 2.5 minutes to capture breakfast, lunch and dinner orders for each patient, expected to complete filling out a meal tray in under a minute, had to correct meal tickets within an hour while also monitoring faxes, phone calls, and in person office visits from medical staff

Viewing 175 - 177 of 2,076 Reviews

Glassdoor has 2,159 Compass Group USA reviews submitted anonymously by Compass Group USA employees. Read employee reviews and ratings on Glassdoor to decide if Compass Group USA is right for you.