Is Compass Group USA a good company to work for?

Compass Group USA has an overall rating of 3.5 out of 5, based on over 2,161 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Compass Group USA to a friend and 52% have a positive outlook for the business. The best reviews about Compass Group USA have been left by employees working as Director , Project Manager and Food Service Director .

Does Compass Group USA pay their employees well?

According to anonymously submitted Glassdoor reviews, Compass Group USA employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Compass Group USA. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Compass Group USA?

62% of Compass Group USA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Compass Group USA 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Compass Group USA?

Executive Chef (61) , Food Service Worker (56) , Director (38) , Manager (38) , Cook (35) , Cashier (33) , Chef Manager (29) , General Manager (27) , Food Service Director (26) , Line Cook (26) , Sous Chef (26) , Director of Dining Services (25) , Barista (21) , Chef (20) , Supervisor (19)

What are the pros of working at Compass Group USA according to real employee reviews?

"Used to be a caring company that was great to work for and had good benefits." ((in 162 reviews)); "The pay is good." ((in 93 reviews)); "Awesome place to be and the people are great" ((in 84 reviews)); "Good work life balance in the Eurest sector" ((in 41 reviews)); "great culture and leaders" ((in 31 reviews))

What are the cons of working at Compass Group USA according to real employee reviews?

"They purposely drive out the good managers" ((in 52 reviews)); "Worked many long hours (salary) because company did not invest in resources nor staff ahead of time to open the account." ((in 49 reviews)); "Upper management is terrible." ((in 44 reviews)); "Salary is low!" ((in 26 reviews)); "Glass ceiling if you're not British or related to senior leadership." ((in 22 reviews))

What are employees saying about Compass Group USA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Compass Group USA layoffs and their outlook for job security at Compass Group USA in 2026.

What are the top reviewed Compass Group USA locations?

Charlotte , New York , Chicago , Houston , Los Angeles , Redmond , Atlanta , Seattle , Dallas , Austin , San Francisco , Washington , San Jose , Philadelphia , Baltimore , Boston , College Station , Miami , Cincinnati , Jacksonville , Phoenix , Indianapolis , Detroit , Portland , Kansas City , Louisville , Minneapolis , San Diego , Hartford , Saint Louis

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Compass Group USA

Part of Compass Group

Compass Group USA reviews

3.5

62% would recommend to a friend

(2,078 total reviews)

Palmer Brown

74% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Career opportunities

3.3

Work/Life balance

3.3

Compensation and benefits

3.2

Culture & values

2.9

Senior management

Compass Group USA has an employee rating of 3.5 out of 5 stars, based on 2,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Group USA employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Dec 7, 2015

Middle management failed to manage properly.

Line cook

Recommend

CEO approval

Business Outlook

Pros

not much.. was properly paying me without delays and that's about it.

Cons

Uniforms took 2 months to be distributed, pay stubs were not being provided on time, even missing, no proper starting employee training (didn't care), cutting hours too much.

3.0

Dec 7, 2015

Long tiring hours

Lounge supervisor

Recommend

CEO approval

Business Outlook

Pros

Unlimited upward mobility. I was offered a promotion after just 3 months there. So you can move up quickly but it is tedious work.

Cons

Long and tiring hours. Manual labor for the most part. Maybe because it was in an airport, either way you'll have no time for a personal life.

1.0

Dec 3, 2015

Customer Service / AR Collections / Process Credit Cards

Customer service/ar collections

Recommend

CEO approval

Business Outlook

Pros

Great group of people. Work independently with status updates. Managers were friendly and supportive.

Cons

None that I can think of

Viewing 289 - 291 of 2,078 Reviews

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Jobs at Compass Group USA

ASSOCIATE ACCOUNTANT (HYBRID)

Recruiter - Facilities & Support Services (Remote)

HRIS FUNCTIONAL ANALYST-(REMOTE)

SENIOR TECHNOLOGY CONTROLS AND COMPLIANCE ANALYST- REMOTE

GRAPHIC DESIGNER (HYBRID-CHARLOTTE, NC)

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Ratings by category

Ratings by demographic groups

Reviews by job title

Middle management failed to manage properly.

Long tiring hours

Customer Service / AR Collections / Process Credit Cards

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