Compass Associate Manager, Agent Experience reviews

3.7

57% would recommend to a friend

(114 total reviews)
avatar

Robert Reffkin

65% approve of CEO

54% positive business outlook

Associate Manager, Agent Experience employees have rated Compass with 3.7 out of 5 stars, based on 114 company reviews on Glassdoor. This indicates that most Associate Manager, Agent Experience professionals have a good working experience there. Compass is rated in line with the average (within 1 standard deviation) by Associate Manager, Agent Experience professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

114 reviews
5.0
Sep 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Compass values its employees. This shows through the extensive benefits and encouraging culture.

Cons

I have not found any thus far.

1.0
Jul 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Real estate agents have decent support, some nice co-workers and events for agents.

Cons

Management. I had been misrepresented in my work, so when I tried to talk to my managers they called me names and disregarded my concerns. I went to human resources to document this, and the next day the human resources person and one of my managers hopped on a Zoom Call to fire me. Human resources and management work hand in hand and employee mistreatment is not a concern for them. Stay in line or you are fired. I was blind sided by both people and I do not know the reason, but it was blatant retaliation and I am happy to leave a toxic work environment. Other cons are being too focused on their own tools rather than the human component of real estate. For example, instead of picking up a phone to call someone and have a personal conversation, they have agent experience managers push tools that do not even work all the time. Compass also lost 1.1 billion dollars recently.

1.0
Jun 1, 2021

RUN AWAY

Recommend
CEO approval
Business Outlook

Pros

- good coworkers -health insurance is decent

Cons

-Job description does not match the role - Management is terrible - No career growth - Pay is bad and getting worse - Agents are the worst "customers" - No work-life balance, management encourages hours to be submitted incorrectly to avoid paying overtime

Viewing 100 - 102 of 114 Reviews

Glassdoor has 3,121 Compass reviews submitted anonymously by Compass employees. Read employee reviews and ratings on Glassdoor to decide if Compass is right for you.