Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Compass

Is this your company?

Compass Associate Manager, Agent Experience reviews

3.7

57% would recommend to a friend

(114 total reviews)
avatar

Robert Reffkin

65% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.5

Work/Life balance

3.4

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

Associate Manager, Agent Experience employees have rated Compass with 3.7 out of 5 stars, based on 114 company reviews on Glassdoor. This indicates that most Associate Manager, Agent Experience professionals have a good working experience there. Compass is rated in line with the average (within 1 standard deviation) by Associate Manager, Agent Experience professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

114 reviews
3.0
Feb 5, 2025

Not a bad Company but could use some work

Agent experience manager
Recommend
CEO approval
Business Outlook

Pros

The benefits and perks are still good although they have been decreasing over time. Most employees agree we stay for the people. There are a lot of great people who work at this company. The culture can be fun, depending on the office you work in. Some have events, happy hour,s and parties that you can somewhat enjoy as well. There are so many community groups. Some for women, minorities, runners, early birds etc.

Cons

The company benefits and perks have decreased over time and continue to do so. The company puts the agent way above the needs of the staff. This role continues to gain the responsibility of other shrinking teams. The agents can be very difficult to deal with. Not much room for growth as positions are limited. Although we do have built communities, the need was created because the lack of diversity in staff.

Viewing 16 - 18 of 114 Reviews
Related searches: Compass Associate Manager, Agent Experience jobs | Compass Associate Manager, Agent Experience salaries | Compass benefits | Compass interviews | Compass conversations
Compass reviewsCompass Associate Manager, Agent Experience reviews

Glassdoor has 3,121 Compass reviews submitted anonymously by Compass employees. Read employee reviews and ratings on Glassdoor to decide if Compass is right for you.