Composites One Customer Service Representative CSR reviews

4.7

100% would recommend to a friend

(3 total reviews)

Steve Dehmlow

100% approve of CEO

100% positive business outlook

Reviews by job title

3 reviews
5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Worth the multiple interviews!! Amazing Benefits more than I could have expected

Cons

Strenuous Hiring Process, but worth it the company is very caring and they do their due diligence on vetting new hires. The first few weeks are planned very welll and the structured training process is Awesome!

avatar
Composites One Response
2mo
Thank you for taking the time to share your experience. We’re grateful for your feedback and are committed to continuing to create a great experience for all candidates and our employees.
3.0
Mar 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Corporate office is awesome! They practice what they preach. RTC! Respect, teamwork, communication. They have an open door policy so it isn’t the usual up the ladder chain of command. Compensation is decent.

Cons

The management team at their locations do not practice the companies core values. They expect perfection at every turn. Human errors can only occur once in a blue moon and you better have a good reason to make a mistake. Overworked overworked overworked. So many customer accounts on one person and when management was notified about needing relief, their answer is “well ask the team for help” and that is how errors happen. They fire good hardworking people and hire new ones that are even worse off. If you have a family, young children, etc. this is not the place to work. Work comes before family. Staying out with a sick child, doctors appointments, or doing anything with your family is impossible. Single parents really catch the sharp end of the knife at this “family owned business”. Work from home opportunities have so many restrictions that you don’t want to work from home. Speaking with managment about anything personal going on in your life (for transparency) is held against you. Perfection is key to this company. If they don’t like you, at the end of the day, they will do anything to put you in the hot seat and get you out of there.

avatar
Composites One Response
3y
At Composites One we are always disappointed to hear that a Team Member is less than satisfied with their employment experience. We believe that our culture is what makes our company a unique and wonderful place to work. Our Leadership Team takes seriously the work life balance of our Team Members, and we actively engage with our locations with regular Team Meetings, virtual town halls, fresh communications on our company Intranet, social gatherings. We also have an “open-door” environment where any senior leader is only a phone call away for anyone choosing to reach out. We offer flexibility for our Team Members to work from home when needed, and some roles are home when needed, and some roles are even hybrid or remote. However, we are a company that provides products and services to manufacturers, and our locations are set up to take care of those customers locally with a Team that is in-house and ready to serve. At the same time, we care deeply about our Team Members and have many long tenured people in various positions. We believe that by working together as a Team and supporting one another when needed, creates an environment that sets not only the company up for success, but also our Team Members. Yes, we work hard at Composites One, but we also have fun and many of us have formed lifelong friendships here. Yes, it is a family-owned company, and because of that our Team Members families are at the core of many of the excellent benefits we offer like 401k match, profit sharing, bonus plans, generous time off and dedicated sick days. We love knowing we are setting our Team Members up for long-term success and knowing this benefits their spouses, partners, children, parents, and extended family members.
4.0
Jul 27, 2022

Good Company

Recommend
CEO approval
Business Outlook

Pros

Good Company, fair compensation for the job

Cons

Overworked and understaffed. Need to hire more people

avatar
Composites One Response
3y
Composites One is always looking for the best talent in the industry and will continue to do so in this challenging hiring environment.

Glassdoor has 63 Composites One reviews submitted anonymously by Composites One employees. Read employee reviews and ratings on Glassdoor to decide if Composites One is right for you.