Opportunity for Improvement - Customer Service Representative (CSR) Composites One Employee Review

At Composites One we are always disappointed to hear that a Team Member is less than satisfied with their employment experience. We believe that our culture is what makes our company a unique and wonderful place to work. Our Leadership Team takes seriously the work life balance of our Team Members, and we actively engage with our locations with regular Team Meetings, virtual town halls, fresh communications on our company Intranet, social gatherings. We also have an “open-door” environment where any senior leader is only a phone call away for anyone choosing to reach out. We offer flexibility for our Team Members to work from home when needed, and some roles are home when needed, and some roles are even hybrid or remote. However, we are a company that provides products and services to manufacturers, and our locations are set up to take care of those customers locally with a Team that is in-house and ready to serve. At the same time, we care deeply about our Team Members and have many long tenured people in various positions. We believe that by working together as a Team and supporting one another when needed, creates an environment that sets not only the company up for success, but also our Team Members. Yes, we work hard at Composites One, but we also have fun and many of us have formed lifelong friendships here. Yes, it is a family-owned company, and because of that our Team Members families are at the core of many of the excellent benefits we offer like 401k match, profit sharing, bonus plans, generous time off and dedicated sick days. We love knowing we are setting our Team Members up for long-term success and knowing this benefits their spouses, partners, children, parents, and extended family members.