Is CompuCom a good company to work for as a IT Service Desk Analyst?

IT Service Desk Analyst professionals working at CompuCom have rated their employer with 3.4 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open IT Service Desk Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked IT Service Desk Analyst interview questions at CompuCom .

Does CompuCom pay IT Service Desk Analyst employees well?

IT Service Desk Analyst professionals rate their compensation and benefits at CompuCom with 3.3 out of 5 stars based on 17 anonymously submitted employee reviews. This is 16.4% better than the company average rating for salary and benefits. Find out more about IT Service Desk Analyst salaries at CompuCom.

How happy are IT Service Desk Analyst professionals working at CompuCom?

45% of IT Service Desk Analyst employees at CompuCom would recommend their employer to a friend. This rating has decreased by 24% in the past 12 months. IT Service Desk Analyst professionals have also rated CompuCom with a 4.0 rating for work-life-balance, 3.0 rating for diversity and inclusion, 3.4 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 164 reviews)); "Teams and people are great and enjoyable to work with" ((in 137 reviews)); "Flexible work from home options" ((in 79 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "The team was great and supportive." ((in 51 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 265 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 222 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 106 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 105 reviews)); "salary is low and so many calls" ((in 81 reviews))

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CompuCom

CompuCom IT Service Desk Analyst reviews

3.4

45% would recommend to a friend

(17 total reviews)

Mick Slattery

43% approve of CEO

45% positive business outlook

Ratings by category

4.0

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.0

Diversity & inclusion

2.8

Senior management

IT Service Desk Analyst employees have rated CompuCom with 3.4 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most IT Service Desk Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by IT Service Desk Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17 reviews

4.0

Feb 10, 2026

Very nice work environment

It service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Good and supportive management, no work pressure, perks n benefits will be provided on every month.

Cons

Struggle with approving the leaves.

3.0

Oct 16, 2025

Okay for freshers

It service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Good for freshers Wfh depends

Cons

Management Some can experience Work load

4.0

Apr 24, 2025

Excellent Opportunity to Return to IT or start your career in IT

It service desk analyst

Recommend

CEO approval

Business Outlook

Pros

CompuCom is a great place to get your foot in the door in IT if you have little experience or are returning to IT after leaving the profession for a while. There are opportunities to grow with hard work, and if you have supportive management.

Cons

The pay isn't the best on the lower rungs.

Viewing 1 - 3 of 17 Reviews

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CompuCom IT Service Desk Analyst reviews

Ratings by category

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Very nice work environment

Okay for freshers

Excellent Opportunity to Return to IT or start your career in IT

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